Last updated: 19 October 2026. These Terms and Conditions explain the general basis on which Krysline Agency Ltd (KAL) provides website information and discusses property, design and construction, consulting, management, logistics and related services. Read them with our Privacy Policy and any service-specific agreement. Ask the team about anything unclear before proceeding.
1. Information and service enquiries
An article, listing, enquiry or app link does not itself confirm a booking, purchase or engagement. Current availability, price, scope, timing and supplier arrangements must be confirmed for the particular service. Architectural inspiration images and explicitly labelled educational samples are illustrative; they do not establish completed KAL projects or customer results. Property and investment information does not guarantee title, approvals, future value, rental income or returns. Obtain appropriate independent advice before committing.
2. Capacity, authority and written scope
You must be legally capable of entering the relevant agreement and have authority to act for an owner, organisation or other person where applicable. Record the contracting parties, deliverables, exclusions, responsibilities, timeline, fees and approvals in writing. A property, project, delivery or programme may require additional schedules. Keep significant instructions and changes documented.
3. Prices, payments, cancellation and refunds
Confirm the full price, applicable additional charges, payment stages, cancellation and refund arrangements before payment. Verify payment instructions through established KAL channels and retain receipts. Cancellation and refund terms remain subject to applicable consumer law. These website terms do not impose a blanket no-refund rule or remove mandatory consumer rights.
4. Responsibilities and third parties
Provide accurate information relevant to the service. Clarify who provides each part of the work, who receives payment and which terms apply. Responsibilities and any lawful limitations should be clear in the specific agreement. A third-party link is not a guarantee of performance and does not remove KAL’s obligations under applicable law. Nothing in these terms excludes mandatory consumer rights or liability that cannot lawfully be excluded.
5. Property, projects and logistics
For a property transaction, request current information and appropriate inspection and independent document review. For management, confirm authority, access, budgets, approvals, reporting and handover. For projects, agree milestones, responsible contacts and change control. For logistics, confirm the route, passenger or goods requirements, provider, handling, timing, full price and cancellation terms. Ask about applicable insurance and the process for delay, damage or loss; do not assume cover that has not been confirmed.
6. Programmes and investment information
Request current programme eligibility, costs, responsibilities, qualifying events, commission calculation, payout and cancellation terms before participating. Participation does not guarantee earnings. Investments can lose value and returns are not guaranteed. Website introductions do not establish regulatory approval, an authorised financial offer or suitability for an individual. Take appropriate independent legal, financial and tax advice before an investment commitment.
7. Responsible use and personal information
Use the website and services lawfully. Do not impersonate others, submit false reviews, provide misleading information, upload harmful material or attempt unauthorised access. Respect confidential information and share personal data only with appropriate authority. Read our Privacy Policy for information about enquiries, reviews, cookies and data rights.
8. Changes, termination and concerns
Confirm the procedure for changes, notice, outstanding fees, suspension, termination and handover in the relevant agreement. Raise a concern at kryslineagencyltd@gmail.com with the service reference, what happened and the resolution sought. Avoid unnecessary sensitive attachments. Dispute procedures in an agreement remain subject to applicable law and do not remove statutory complaint or court rights.
9. Applicable law and records
These general terms are governed by the laws of the Federal Republic of Nigeria, subject to any mandatory rights applicable to the customer or transaction. Keep your agreement, approvals, receipts and important communications. They provide the clearest record of the work requested, agreed and delivered.